Help center

Guides for using Alba

Short articles, organised by topic. Tap Ask Alba in the manager portal for live, data-aware answers — these guides cover the rest.

Getting started

Set up your account and connect Alba to your operation.

What is AlbaA quick orientation to what Alba does and how to think about it.Your first day with AlbaA 15-minute path from blank account to your first proposal.

Beverages & inventory

Build your catalog, set par levels, adjust stock, track depletions.

Importing wines from a CSVHow the CSV importer works, expected columns, and what AI fills in.Setting par levels and reorder pointsWhat these two numbers mean and how to set them sensibly.Adjusting stock manuallyWhen and how to record breakage, comps, theft, or physical counts.

Reorder proposals

How Alba decides what to order, when, and how to act on a proposal.

How Alba builds a proposalThe reorder engine in plain language — when and why it fires.Reading a proposalWhat each part of the proposal means and how to choose between A / B / C.Confirming, postponing, or skippingThree actions you can take on a pending proposal and what happens after.

Distributors

Configure delivery calendars, minimums, and sales-rep contacts.

Configuring a distributor calendarDelivery days, cutoff types, and lead time — what they do.Sales rep contact infoWhy Alba needs your rep info and where the order email goes.

AI chat

Ask Alba anything about your inventory, sales, or orders.

What you can ask AlbaExamples of questions the in-app AI handles well, organized by topic.

Insights

KPIs, trends, and what each number means.

Insights KPIs explainedEach metric on /manager/insights and what it actually measures.Custom date ranges and thresholdsHow to scope insights to a specific period and tune what counts as a slow mover.

Account & settings

Change your email, password, language, and notification preferences.

Changing your account emailHow to switch the email associated with your account.Switching language (English / Italian)Toggle the language Alba uses in proposals and chat.Setting contact windowsWhen Alba is allowed to message you, in your local timezone.

Not finding what you need? Contact us or ask Alba directly inside the manager portal.